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Shipping Policy

Shipping Policy

The shipment of your product is our highest priority and everyday we dispatch hundreds of products to satisfied customers across the world.

 

Processing time: As soon as we receive your payment, we immediately dispatch your order within 1 to 2 business days.

Shipping time: Average Shipping time is 4-12 days. In some cases it may take up to 14 days. We source products and work with vendors from all over the world and we ship world wide so shipping may vary at times. We have free standard shipping Australia wide ALWAYS! All our gift packs also include free express shipping. 

Tracking: As soon as your order is shipped, you will receive a confirmation email containing a tracking number allowing you to easily locate your product directly from our website at any time. Please note that while the majority of our shipping companies provide a tracking service, we cannot guarantee it in all cases.

If for any reason you did not receive your product please contact us at hello@allayskin.com we are always here to assist with any queries you may have.